Frequently Asked Questions

Frequently asked questions:

Are the jerseys/training kits authentic?

Yes, you'll find 100% authentic items in our shop . We meticulously inspect each jersey to ensure its authenticity before listing it online (more information here ). So, on our website, you'll only find genuine jerseys, no fakes !

Are your jerseys all brand new?

No, not all our products are brand new. That's why we've developed " Locker Eleven Stars " in the description of each of our jerseys. This allows you to learn everything there is to know about the jersey, from minor flaws to historical anecdotes.

Can I return my item?

Yes, if for any reason your item doesn't suit you, you can return it to us under certain conditions. We invite you to read the General Terms and Conditions of Sale if you would like more information.

What are the delivery methods?

In metropolitan France , there are two options:

  • Delivery to a collection point via Mondial Relay: estimated delivery between 3 and 5 working days from the moment the order is shipped.
  • Home delivery via Colissimo: estimated delivery between 2 and 3 business days from the moment the order is shipped.
What are the delivery charges?

Shipping costs are calculated based on your location and the items in your order. You will always know the shipping cost before making your purchase.